FAQs

  • Why should I hire a licensed plumber?

    All of our technicians are licensed plumbers. Rest assured that when the work is done, it’s done correctly. We’ve fixed numerous issues from other so called “plumbers” who were not licensed. Whether you choose to work with us, or someone else, always make sure you have a licensed plumber handling your plumbing needs.

  • Where are you located? Am I in your service area?

    Our main office is located right in the heart of Old Fourth Ward in Atlanta. We service homes and properties throughout the Metro Atlanta area. Fulton, Cobb, Dekalb, and Forsyth counties.

  • What makes Palette different?

    We truly care about the people we serve and the work that we do. Our goal is to deliver the best product to our customers at a fair price. We want to deliver value and create lasting relationships with our customers and the places we service.

  • Is a Service Plan right for me?

    A service plan is a great way to avoid costly headaches than can arise without routine service and maintenance. Whether you own a home, apartment building, restaurant, or other business or property, a Service Plan is a great way to be proactive to prevent unexpected repairs. Think of it as your annual physical with an “on-call” plumber, sort of like your own concierge doctor, but for your plumbing.

  • Help! I have a plumbing emergency, who should I call?

    If you are having a plumbing emergency please give us a call at 470-580-0063 or submit a request through our website. One of our team members can assist you to get the help you need as quickly as possible.

  • I'd like to join the team, are you hiring?

    We’re always looking for team members who love serving customers. If you’re interested in joining our team, please email your resume to: office@paletteplumbing.com